Contact Your PRUSA 3D PrintER Experts in Christchurch
We can help to repair or calibrate your Prusa 3D Filament Printer.
We do not provide this service for other printer brands or technologies.
Please contact us initially using the form on the right. We’ll get back to you quickly !
We’ll quote for the labour time needed to make your repairs, parts will be charged at Cost plus a handling fee.
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Frequently Asked Questions
Find the best answers before starting your journey with us by reading the responses we’ve already provided to our clients in Christchurch and New Zealand.
What 3D Printing Equipment do you use?
We exclusively use and recommend Prusa Research Filament (FDM) printers.
We currently have the following models:
– Prusa XL (2 Toolhead) (Large format printer)
– CoreOne
– MK4S
These printers:
- Produce prints of exceptional quality
- Accommodate a wide range of materials including 3rd party
- Offer competitive speed
- Operate efficiently with minimal setup to print
- Use the same Slicer software that is open source and actively maintained
- Are reliable and easily maintained with inexpensive parts normally available within 1 week
- Can be upgraded to a newer model with the purchase of an upgrade kit.
- Customer Support online chat is available 24×7 in multiple languages with a short waiting time.
Do you provide post-processing services?
Yes, we routinely remove printing support materials, clean the surface, and can also assemble separate parts of a printed item using screws or similar methods if needed.
How can I place an order for 3D printing?
It’s very easy. Just fill out the form on our Contact Us page with a brief description of your needs, attach a photo, CAD blueprint (PDF), or model (STEP, STL, OBJ) file, and we’ll get back to you as quickly as possible.
Can you print a model from Thingiverse (or another public website)?
Yes, but you must make sure you have the legal right to reproduce it, as we only print what you provide. You are responsible for any copyright issues and fees for downloading the model. If fees need to be paid, pay them and download the model into your own shareable storage such as Google Drive and send us the public link.
Do your 3D prints have layer lines?
In general, yes. Modern 3D FDM materials show layer lines less obviously. Surface finishing, such as gloss and texture reduces visibility, and finer resolution printing also helps improve the result. Carbon Fibre Materials hide layer lines very well.
Do you offer printing in multiple colors?
We can offer 3D printing in up to two colours for one item. Assemblies with separate parts can have individual parts printed in different colours and/or materials, assembled into one Model.
What is the largest item you can print?
Our largest equipment allows us to print models that fit inside a space that is 350 mm (W) x 350 mm (D) x 350 mm (H). Diagonals of that space (from 490 mm up to 600 mm) can be used with some models, but scaffold supports may be needed.
Our smaller printers have a maximum space of 250 mm (W) x 220 mm (D) x 270 mm (H) with diagonals (from 330 mm to 420 mm).
Sizes larger than these limits can be considered by cutting and joining if the design of the model allows.
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